Terms of Service

These Terms of Service ("Terms") govern your access to and use of the services, website, platforms, and business interactions provided by TOTAL VISION Oil and Gas Fields Services and Consultancy LLC SPC ("TOTAL VISION", "we", "our", or "us"). By engaging with our company or using our services, you acknowledge and agree to these Terms.

1. Acceptance of Terms

By accessing our website, requesting services, or entering into a contract with TOTAL VISION, you agree to comply with these Terms and all applicable laws and regulations. If you do not agree, you must discontinue use of our services.

2. Scope of Services

TOTAL VISION provides engineering, consultancy, construction, supply chain, mentoring, and oil & gas field services.

All services are delivered based on:

• Signed contracts
• Approved proposals
• Project specific documentation
• Applicable industry standards and regulations

We reserve the right to modify or update service offerings as required.

3. Use of Our Website and Digital Platforms

Users agree to:

• Access our website and platforms responsibly
• Not engage in unauthorized access, data extraction, or misuse
• Not upload harmful, illegal, or malicious content
• Accept that website content may be updated without notice

TOTAL VISION is not responsible for temporary unavailability due to maintenance or technical issues.

4. Client Obligations

Clients engaging TOTAL VISION agree to:

• Provide accurate, complete, and timely information
• Ensure access to project sites, documentation, and personnel as required
• Comply with all legal, regulatory, and safety requirements
• Make payments according to agreed terms
• Communicate changes in scope or requirements promptly

TOTAL VISION is not liable for delays or issues caused by incomplete or inaccurate client inputs.

5. Fees, Payments, and Invoicing

All fees are defined in formal quotations or contracts. Clients agree to:

• Pay invoices within the agreed payment period
• Cover additional costs arising from scope changes or unforeseen conditions
• Accept that late payments may result in service suspension or additional charges

6. Confidentiality

Both parties agree to maintain strict confidentiality regarding:

• Technical data
• Commercial information
• Project documentation
• Proprietary methodologies

Information may only be disclosed when required by law or with written consent.

7. Intellectual Property Rights

Unless otherwise stated in writing:

• All engineering deliverables, designs, methodologies, and documents created by TOTAL VISION remain our intellectual property
• Clients receive usage rights solely for the specific project or purpose defined in the contract
• Reproduction, distribution, or modification without written approval is prohibited

8. Third Party Services and Vendors

TOTAL VISION may engage third party vendors, subcontractors, or service providers.

We ensure they meet required standards, but we are not responsible for:

• Their independent actions
• Delays caused by external suppliers
• Failures outside our direct control

9. Limitation of Liability

TOTAL VISION is not liable for:

• Indirect, incidental, or consequential damages
• Losses arising from misuse of information
• Delays caused by regulatory, environmental, or supply chain factors
• Issues resulting from client driven changes or incomplete data

Our liability is limited to the value of the specific contract under which a claim arises.

10. Warranties and Service Quality

TOTAL VISION provides services with professional skill, diligence, and adherence to industry standards.

However, we do not guarantee:

• Outcomes beyond our control
• Performance of third party vendors
• Results affected by client initiated changes

11. Termination of Services

Either party may terminate a contract with written notice if:

• The other party breaches contractual obligations
• Payment terms are not met
• Safety, regulatory, or ethical concerns arise

Upon termination, clients must settle all outstanding invoices and costs incurred.

12. Compliance and Legal Requirements

TOTAL VISION complies with:

• Local and regional regulations
• Industry best practices

Clients must ensure their own compliance with applicable laws.

13. Governing Law

These Terms are governed by the laws and regulations of the United Arab Emirates, unless otherwise specified in a formal agreement.

14. Amendments

TOTAL VISION may update or modify these Terms at any time. Updated versions will be published on our official platforms.

15. Contact Information

For questions or concerns regarding these Terms of Service, please contact:

TOTAL VISION Oil and Gas Fields Services and Consultancy LLC SPC

Official communication channels will be provided upon request.