Privacy Policy
TOTAL VISION Oil and Gas Fields Services and Consultancy LLC SPC
At TOTAL VISION Oil and Gas Fields Services and Consultancy LLC SPC, we are committed to protecting the privacy, confidentiality, and security of all personal, technical, and business information entrusted to us. This Privacy Policy outlines how we collect, use, store, and safeguard information across our engineering, consultancy, construction, and oil & gas field services.
1. Introduction
TOTAL VISION respects the privacy of its clients, employees, partners, and stakeholders. We handle all information responsibly and in accordance with applicable data protection laws, industry standards, and internal governance procedures. This policy applies to all services, digital platforms, communications, and interactions with TOTAL VISION.
2. Information We Collect
A. Personal Information
We may collect personal data necessary for business operations, including:
- Name, job title, and contact details
- Identification documents for site access or regulatory compliance
- Employment history, qualifications, and certifications
- Emergency contact information for employees and contractors
B. Business & Technical Information
As part of our oil & gas services, we may collect:
- Engineering documents, project specifications, and technical data
- Vendor and subcontractor information
- Commercial proposals, contracts, and procurement records
- Operational, site related, and HSE documentation
C. Digital Information
We may collect digital data such as:
- Website usage analytics (cookies, IP address, browser type)
- Emails, online forms, and communication logs
- Access logs for project collaboration platforms (e.g., EDMS/PMIS systems)
3. How We Use Your Information
Information is used strictly for legitimate business purposes, including:
- Delivering engineering, consultancy, and field services
- Managing contracts, procurement, and supply chain activities
- Ensuring safety, security, and regulatory compliance
- Facilitating communication with clients, vendors, and partners
- Improving service quality, operational efficiency, and project performance
- Managing HR, recruitment, and employee development programs
TOTAL VISION does not sell, rent, or trade personal information under any circumstances.
4. Information Sharing
We may share information only when necessary and only with:
- Project partners, subcontractors, and vendors involved in service delivery
- Regulatory authorities and government bodies when required by law
- Third party service providers (IT, logistics, auditing, training) under confidentiality agreements
- HSE and security authorities for site access and compliance
All third parties are required to maintain strict confidentiality and data protection standards.
5. Data Security
TOTAL VISION implements robust technical and organizational measures to protect information, including:
- Secure servers, encrypted communication, and controlled access
- Cybersecurity protocols and regular system monitoring
- Confidentiality agreements and employee training
- Strict handling of sensitive engineering and operational data
We continuously enhance our systems to protect against unauthorized access, loss, or misuse.
6. Data Retention
Information is retained only for as long as necessary to meet business, legal, or regulatory requirements. After retention periods expire, data is securely deleted or anonymized.
7. Your Rights
Depending on applicable laws, individuals may have the right to:
- Access their personal information
- Request corrections or updates
- Request deletion where legally permissible
- Withdraw consent for specific uses
- Raise concerns regarding data handling
Requests can be submitted through TOTAL VISION's official communication channels.
8. Cookies and Digital Tracking
Our website may use cookies to enhance user experience and analyze performance. Users may adjust browser settings to manage or disable cookies.
9. Policy Updates
TOTAL VISION may update this Privacy Policy periodically to reflect changes in regulations, technology, or business practices. Updated versions will be published on our official platforms.
10. Contact Information
For questions, concerns, or requests related to this Privacy Policy, please contact:
TOTAL VISION Oil and Gas Fields Services and Consultancy LLC SPC
Official communication channels will be provided upon request.